Insurance Customer Adviser

Job ID
2018-9847
Exeter
Salary
£20,630
Position Type
Permanent Full-Time
Car Allowance
No
Bonus Scheme
Yes

Job Profile

Insurance Customer Adviser

 

£20,500

 

The Insurance Services department is currently looking for customer focused, self-motivated people with strong objection handling skills to join the highly successful department within Exeter City Centre. Offering both product and technique training and promoting on-going development through LSL Property Services PLC, this position offers the opportunity to thrive within a busy, customer service based environment.

 

Hours:  37.5 hours per week, Monday – Friday. Hours compromise of three 09:00 – 17:30 shifts and two 10:30 – 19:00 shifts per week.

 

Role Purpose: 

Insurance Customer Advisers are responsible for taking our pre-warmed customers who have been generated from within the LSL Estate Agency Network through a selection process before recommending an Insurance Product in line with the customer’s needs, whilst remaining compliant at all times.

 

 

Accountabilities/Target:

Insurance Sales Advisers are expected to establish all clients’ needs to ensure suitable cover is sold. Working pro-actively are both of upmost importance to efficiently quote the required number of clients on a daily basis. Providing high levels of customer service and adhering closely to compliance regulations are main accountabilities of this role.

 

Technical Skills/Competencies/Behavior’s:

  • Ability to handle customer objections
  • Self-motivated and pro-active
  • Strong oral communication with an excellent telephone manner
  • Adherence to processes and service standards

For the right candidate this role offers

  • Full training in Customer Service with Advanced Sales Techniques, Systems and Compliance.
  • £15,530 salary+ genuine Uncapped Commission structure with an OTE targeted but not limited to £20,630
  • On-going Personal Development you will constantly be learning and developing with ongoing training delivered by our dedicated Training and Development Managers.

 

   N.B – ongoing recruitment may result in not every applicant being contacted

 

If you think this is the right role for you, then please sent your CV to Brian.Greaves@lslps.co.uk or call me direct on 02380 715 851.

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